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June 3, 2014

Workflow Series 2 of 4: Who does workflow impact?

Workflow.  The operational buzz word thrown around in meetings. But what does it really mean?  Who does it impact? Why does it matter? And how can looking at workflow in different ways create more value?

This four part series looks at workflow in a way that makes business sense out of business school jargon.

Who does workflow impact?
Simply put, workflow impacts the entire organization. As with any team environment, for operations to function smoothly, the workflow of each department needs to be in sync.  And good managers and leaders understand that no one department is greater than the whole.  Each brings a specific set of skills and values that complement one another.

April 28, 2014

Workflow Series 1 of 4: What does workflow really mean?

Workflow.  The operational buzz word thrown around in meetings. But what does it really mean?  Who does it impact? Why does it matter? And how can looking at workflow in different ways create more value?

This four part series will look at workflow in a way that makes business sense out of business school jargon.

What does workflow really mean?
The simple definition is the process or steps used to perform work.  That can be anything from a task, a product, a service...since they all require at least one step to complete.

March 5, 2014

February 3, 2014

Do you agree with the FMCSA Published 34-Hour Reset Field Study?

The recently published 34-hour reset field study on the FMCSA website.  The press release highlights their key conclusions based on a sample of 106 drivers (44 local, 26 regional, and 36 over-the-road).
Scientific inferences being promoted as conclusions from the study include:
  • Less fatigue, 
  • Deviated from their lane less, and
  • Fewer accidents and injuries.

While the study is interesting, the sample size is quite small and controlled, representing less that 0.001% of the registered commercial vehicles in the U.S.  Additionally, the  conclusions are more inference than fact based.  As we read through the 52-page study, the language became less definitive and more opinion than fact.

We feel that broader and more independent studies need to be conducted that are not sponsored by the FMCSA as a public relations strategy to validate the claims used to promote the 34-hour reset rule decision.