Workflow. The operational buzz word thrown around in meetings. But what does it really mean? Who does it impact? Why does it matter? And how can looking at workflow in different ways create more value?
This four part series will look at workflow in a way that makes business sense out of business school jargon.
What does workflow really mean?
The simple definition is the process or steps used to perform work. That can be anything from a task, a product, a service...since they all require at least one step to complete.