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June 3, 2014

Workflow Series 2 of 4: Who does workflow impact?

Workflow.  The operational buzz word thrown around in meetings. But what does it really mean?  Who does it impact? Why does it matter? And how can looking at workflow in different ways create more value?

This four part series looks at workflow in a way that makes business sense out of business school jargon.

Who does workflow impact?
Simply put, workflow impacts the entire organization. As with any team environment, for operations to function smoothly, the workflow of each department needs to be in sync.  And good managers and leaders understand that no one department is greater than the whole.  Each brings a specific set of skills and values that complement one another.